Three Practical Ways The previous article ended with an interview quote* from Southwest Airlines’ co-founder, Herb Kelleher. His comments lead into the three things we’ve found helpful in moving work cultures forward. Kelleher commented, “We used to have a corporate day. Companies would come in from around the world and…
Can You Engineer Work Culture? 1 of 3
Leaders see the potential for growth beyond already functioning efforts like lean or six-sigma. They seek ways to make innovation the new everyday ‘normal’ to increase performance, engagement, and agility. They want to move past process activities to influence leadership, customer-service, and collaborative behaviors and for all employees to innovate…