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Technology Adoption – Organizational Change Management (OCM) Large-scale technology projects are some of an organization’s...
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Alignment Scorecard™ Implementation—“Our management team has learned more about effective leadership from Keith and SMG than in all other past consulting engagements combined. Even one day after the implementation, the impact on the effectiveness of our management team was visible. The new tool set aligns the behavior of every employee with the strategic objectives of our organization. The SMG solution provides practical approaches to the real world complexity of directing knowledge workers. The SMG solution really works to align and drive strategic agility among management and staff.”
SAP-ERP Organizational Change—"Keith and I worked together on a major Business Transformation initiative for one of Canada’s largest construction companies, and Keith was driving the Organizational Change Management (OCM) effort. Keith designed a metrics based approach to change management that, when implemented, created actionable results in assessing and improving business readiness. In my 20 years of experience managing large business transformations, Keith’s contributions and leadership to the OCM effort stands out as being innovative and effective."
Performance Improvement – Operational Transformation —“Keith gained the respect of our entire team and delivered value beyond expectations. As a trusted advisor his team produced a comprehensive strategic analysis covering organizational, process, and personnel issues and then enthusiastically delivered realistic recommendations, process leadership and seasoned execution and change management support. Our division is stronger, . . I strongly recommend Keith and SMG.”