Even one day after SMG’s IAB* implementation,
the impact on our management team was visible.
Denise Johnson, IT Director, OSF Healthcare
(* Instructive Accountable Behaviors)
What if you could ask 72 organizations with over 140,000 employees, “Which factors best drive strategy execution and change?”
We did. It took three years. The results were surprising and countered much of the thinking behind typical practices.
That’s why we don’t do what other consulting firms do, and why SMG’s approach is powerful, light in effort, & leadership affirming.
A few typical practice observations and SMG’s response:
What other consultants do
- Schedule meetings+++ which steal staff time/focus from deliverables
- Replace your strategy with theirs, saying it will take time to learn
- Which helps them extend the contract for months, years (it’s their bonus)
- Introduce new words to needlessly replace what staff already know
- Talk and talk assuming presentations change staff action (they don’t)
- Discourage your staff and weaken respect for you, & your leaders
- In short, they often take your organization backward


What SMG does
- Efficiently gain insight through interviews not group meetings
- We don’t introduce new strategies, our goal: raise execution of your strategy
- Work to quickly train & transfer responsibility over to your leaders
- Learn your terminology and use it to respect your culture
- We communicate, but change comes from accountability adjustments
- Honor your staff, strengthen respect for your leadership
- Finally, we deliver results