SMG: Ensure your organization’s strategy is achieved, change is adopted with rapid, sustained execution improvement!
Most strategy-change advisors evaluate your business, suggest what needs to change, & give you a message to deliver [thinking that alone will do it].You’re left to convert their slide deck into people performing differently [actually, it's the hard part].Otherwise there's no visible change in activities, and staff can become cynical about leadership when everything quickly goes back to 'normal'.
You know your business-goals but we help you turn them into daily action. We listen, evaluate leadership-operations, suggest realistic changes to existing activities, then adjust accountabilities to keep everyone carrying out these actions.With people accountable for new actions, you see immediate behavior change, improved business performance, and staff more engaged as they see ways they can more powerfully contribute.
SMG Consulting Assistance Distinctives:
Research-Based:Arising out of our multi-year, organizational change research project with 72 organizations. We identified the most powerful factors to develop a potent, time-efficient, performance-raising, & employee-engaging method.
ROI-Rapid Return:Projects with experienced change management averaged 143% ROI vs. avg. of 35% for projects with no/poor change management. A 108% difference! (McKinsey study)
Streamlined: Out of our research and extensive project experience, we deliver real change with minimal staff hours to protect your schedule of key deliverables.
Process-Anchored: We analyze leadership & operational processes to propose realistic, optimal ways for staff to more powerfully deliver the desired change.
Culture-Affirming: We affirm previous workforce accomplishments and show the desired change as a natural extension of growth to win support and minimize resistance.
Sustained Impact: We communicate and apply accountability adjustments to ensure the organization continues to support the change long after SMG departs.
Logical Outline of Activities:
Understand: We first obtain a comprehensive understanding of what in your organization needs to change.
Analyze: We study your organization's culture, underlying processes, knowledge gaps, and leadership practices.
Plan: We develop a plan to communicate objectives, identify stakeholders, and involve key roles to create specific suggestions about how individuals can adjust their work patterns to powerfully support the overall business and change strategy.
Reinforce: After roles and required actions have been identified, we study and suggest how best to motivate beneficial, strategic activities and minimize potential resistance.
Accountable: We message, but also adjust accountabilities for leaders and key roles to ensure your organization reinforces needed action for the foreseeable future.
Deliver: A visible performance lift that looks like it arose naturally out of your organization's culture - one that delivers ongoing support, improves employee engagement, and increases respect for leadership.