SMG’s mission is to preserve employment levels & our standard of living
by helping organizations & individuals execute to their maximum potential.

Streamlined Management Group Inc. (SMG) started from a three year, 72-organization study which yielded new evidence on the efficacy of typical approaches and the real needs of organizations and leaders as they strive to succeed. Based on two decades of practical experience and research, SMG has found a more powerful way to link long-term strategy to the daily actions of individuals.

“SMG can help you and your leadership team transform your organization and its results.”

Quickly and without fanfare, SMG’s proprietary approach gets people performing actions with the greatest impact on strategy achievement and our accountability capability keeps staff performing these activities. Clients see better performance, faster work cycles, and improved respect for leadership.

Keith Miles MBAKeithMiles3

Founder and President of Streamlined Management Group Inc.

View Keith Miles's profile on LinkedIn

Originally starting with a 72 organization research project to identify the factors associated with sustained business performance improvement, he found traditional approaches did not produce the improvements organizations need to realize. In fact, typical programs often confused rather than clarified what was most important and their lack of accountability failed to produce long-term benefits and actually encouraged staff to disengage.

An inventor, author, coach, speaker, and visionary, Miles has worked in over 100 organizations. With humor, discernment, and wisdom, he leads a team with a talent for strategic analysis with the vision to leave behind organizations which are fundamentally realigned and delivering higher levels of sustained business performance.

An author with an MBA from Wilfrid Laurier University, his first book, “The Improvement Toolbox”, describes a realistic and rational model for managers who want to ensure highest-value employees concentrate on strategic activities. Miles’ second book “The Lincoln Authority” is a leaders guide to the effective and engaging exercise of managerial authority using glimpses from the life of Abraham Lincoln to bring the principles to life.

Contact Miles to speak to your leadership team or to have a conversation about improving business improvement in one of your divisions/departments.

Ken Cook, MBA, P.Eng.KenCook1

Ken is broadly experienced executive in engineering and manufacturing of technically sophisticated mechatronics products. Having held roles with P&L responsibility, functional and program management roles allows him to work harmoniously with your team and provide an integrated approach to business challenges.

Specialties: Manufacturing, Product Development, R&D Management, Cross-Functional Teams, Mechatronics, Aerospace, Process Reengineering, Program Management, Operations Management, Lean, Six Sigma.

Mark Read, B.A.Sc. (Electrical Engineering) MarkRead1

Mark is an experienced business builder, rebuilder and innovator with automation and capital equipment manufactured products. He is adept at optimizing operations and driving profitability through instilling customer confidence and operational excellence.

His P&L, business development, program management, engineering and communication skills can seamlessly strengthen any organization’s team and processes.
Specialties: Operations, Manufacturing, Business Development, Program Management, Processes, Engineering, Automation, Assembly Systems, Machining, Injection Molding, Stamping, Bending, Web Handling, Lean and Six Sigma.

Stephen J. Heldman, BA, CHRLSteve Heldman

A Senior Human Resources certified professional. Steve has held Senior positions at the level of Director for over 20 years. Steve has helped a range of small to large international companies to hire outstanding, contributing candidates and develop their Human Resources departments and HR staff while achieving substantial per-employee operating cost savings. Areas of expertise include: recruitment, employee/ industrial/ union relations, coaching (Myers Briggs certified), employee and team development, succession, payroll management, HRIS implementation and retention planning.

Steve has negotiated collective agreements to sustain productive working relations and avoid work disruptions and is an experienced, certified health, safety and environmental professional (ISO 14001). Steve specializes in change management and reduces HR related per-employee expenditures through careful review of employment-related legal fees, group benefit costs, WSIB expenses, and recruitment practices.