Why many believe words alter staff behavior, but we don’t

Can repeated PowerPoint presentations significantly affect employee behavior? No. Most leaders are influenced by words because as they hear new information, they try to adjust their actions. The new information is ‘processed’ through their personal values which guide their conduct. To these leaders their values are more influential than their work environment. For years, I’ve […]

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The Rule of Five

If we communicate more than five priorities to our staff, we aren’t communicating. The answer: Concisely convey what your organization must keep pressure on to be successful – and limit the number of priorities to five. If five digits are sufficient to interact in all manner of human endeavors, I bow to the inherent wisdom

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