Technology Adoption – Organizational Change Management (OCM)
Large-scale technology projects are some of an organization’s budget’s largest, most important, and highest risk investments. Smooth and rapid technology adoption will avoid risk to competitive positioning, revenue generation, and even leaders’ careers. Competent OCM expertise is, therefore, one of the most important success factors for any sizeable project.
Competent OCM expertise is one of the most important success factors for any sizeable project.
Communication Alone is Not Enough
Organizational change methods are frequently simplified in practice until the remaining visible tactic is a relentless, multi-media communication program issuing out from a ‘powerful’ steering committee. This shorthand approach rarely delivers smooth adoption.
In Streamlined Management Group Inc.’s (SMG’s) research and experience, successful organizational change management (OCM) contains three elements of which a comprehensive communication program is important, but all three are essential for success.
SMG’s Metric-Based OCM Approach
SMG has an industry-leading, comprehensive, metric-driven approach to communicating, motivating, and facilitating required project support activities. It provides project leadership with the information needed to gauge change readiness at a departmental level, which allows change resources to be selectively deployed where and when needed. It provides organizational leadership with its key tool to assess and manage their support of the project. It is powerful, effective, time-efficient, and absolutely, a career-saver.
SMG OCM Required Expertise Model™
1 – Accountability
2 – Communication
3 – Process Improvement Expertise
Missing Expertise = Higher Project Risk
SMG Can Join Your Existing Team
SMG OCM Client References
SAP-ERP Project —”Keith and I worked together on a major Business Transformation initiative for one of Canada’s largest construction companies, and Keith was driving the Organizational Change Management (OCM) effort. Keith designed a metrics based approach to change management that, when implemented, created actionable results in assessing and improving business readiness. In my 20 years of experience managing large business transformations, Keith’s contributions and leadership to the OCM effort stands out as being innovative and effective.” Peter Getchell Managing Director – Navint
BaaN-ERP Project —”You and your SMG team were very instrumental in providing change leadership and training to our 600-person Maksteel team when we went live with the major computer system. Your customized approach to our staff was excellent, as you identified what message was required and then delivered it effectively and efficiently to suit each group. As you may recall at “go live” we shipped as many tons the day after as the day before, this could only happen because everyone knew their new assignments.” John Locke, CFO, Maksteel